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Purchase Advice
Orders / Returns
Post Purchase
Tech and Compatibility


Forks and Handlebars
Sizing and Fit
True Grit
My card was not authorised when trying to purchase a product on the Lauf website
Why are there no women’s specific Lauf bikes?
Why choose a Lauf suspension fork?
Can I pay extra to have my order processed/shipped faster?
Does Santa Claus deliver your bikes during Christmas?
Do you offer any discounts?
Can I be a Lauf dealer / reseller
Why am I not seeing any ship-out date?
I have wrist/shoulder pain. Will the suspension fork help me?
Can I change my Lauf bike to a flat bar bike?
Are there fender mounts on the True Grit, Anywhere & Seigla bikes?
How much is shipping of components?
What is the shipping time after I place an order?
How long does it take to receive bike orders?
How long does it take to receive Fork & Handlebars orders?
How long does it take to receive Parts & Gear orders?
What sets Úthald road bike apart from Lauf's previous model Seigla?
Can I assemble the bike myself?
Can I return my bike?
Can I change or upgrade the specs for the bike I want to buy?
What payment options do you have in the online store?
Do you offer financing plans?
I’m in between sizes, which size should I choose?
Where can I buy the Lauf products / bikes
I am ordering a bike to the United Kingdom. Are the brakes set up UK style or “rest of the world” style?
What does “Ships from Lauf Virginia within x business days” mean?
What is your return policy for bikes?
Do the bikes arrive with tubeless setup?
Do the bikes with AXS, XPLR & Transmission groupset have wireless shifting?
Can I get my Lauf bike with a Shimano groupset?
Where can I test ride / demo a Lauf bike?
What does Direct to consumer mean?
Why don't we come out with a new version of our bikes every year?
What is the applicable tax rate for my country or state?
Is it possible to purchase a Lauf bike using "CycleScheme UK"
Can I get a Lauf bike in a custom color?
What is the reason behind varying prices for different colors?
Why don’t I see the chat window for the Lauf Chat?
The “Check Out” button does not work
Which derailleur hanger should I use with True Grit or Anywhere?
What is the difference between True Grit and Anywhere?
What is the difference between Seigla and Seigla Rigid?
Are there rack mounts on True Grit & Anywhere?
Are there rack mounts on Seigla?
Can I use my road wheelset with 12mm thru-axle on my True Grit?
Are there fender mounts on Úthald?
What sets Úthald apart from other road bikes on the market?
Can you use a mechanical groupset with Úthald?
What does “Seigla” mean?
What does "Úthald" mean?
What is the weight limit for Seigla?
What is the weight limit for True Grit and Anywhere?
What is the weight limit for Úthald?
Can I change the stem or bar on the bike?
Where are the Lauf bikes / products made?
Is it true that eternal happiness comes with Lauf bikes?
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