Crashes happen — we get it. If your Lauf frame, Grit fork, or handlebar has been damaged in an accident, we’ll help you get rolling again with 50% off a new Lauf-made replacement product. 

Who’s Eligible 

You may qualify if: 

• Your Lauf product was purchased within the last 5 years. 
• The damage came from a crash or accidental impact that makes it unsafe to ride. 
• You’re the original owner and can show proof of purchase. 
• The damaged item is a Lauf-made product (frames, Grit forks, or handlebars). 
  Third-party parts like SRAM, RockShox, Zipp, DT Swiss, FSA, Goodyear, and Fizik aren’t covered. 

Your Options 

• Same model available: 50% off a new Lauf-made replacement. 
• Same model, different color: 50% off the frame + 75% off a matching fork/frame (if bought together). 
• Discontinued model with successor: 50% off the current Lauf frame and fork. 
• Premium colors: replaced in a premium color at no extra charge. 
• Color upgrade: pay only the standard color upgrade fee. 
• No successor model: receive store credit worth 50% of your original purchase price — no expiry date. 

Shipping, duties, taxes, and labor costs are not covered. 

How to File a Claim 

1. Complete the Crash Replacement Form below. 
2. Attach proof of purchase, photos of the damage, and a short description of the crash. 
3. Follow any next steps from our Customer Service team. 

What’s Not Covered 

This program supports riders who’ve had genuine accidents. It doesn’t cover: 

• Normal wear and tear. 
• Cosmetic-only damage. 
• Improper installation, maintenance, or modifications. 
• Misuse or intentional damage. 

Lauf Cycles reserves the right to deny claims that appear fraudulent or misused. 

This program is separate from our Warranty Policy and applies only to crash-related damage. Lauf may update or discontinue the program at any time without notice.